Terms & Conditions
Last updated
Who we are. sigmaluggage.com is operated by Iqra Import and Export Pvt Ltd, Flat no. 6-8-150/A, Gagan Pahad Road, IDA Kattedan, Hyderabad, R R District, Telangana - 500077, GSTIN 36AAICI4362A1ZU, which sells luggage made by Sigma Luggage, Hyderabad. By using the site or placing an order you agree to these terms, together with our Shipping, Returns & Refunds, Warranty and Privacy policies.
Products. We describe our suitcases as accurately as we can. Colours may look slightly different on different screens. Sizes and features are as listed on each product page.
Prices. Prices are in Indian rupees and include GST. The MRP shown is the maximum retail price printed on the box. If a price is shown wrongly because of a clear error, we cancel the order and refund you in full.
Orders. Your order is confirmed when you receive our order confirmation. We may cancel an order (with a full refund) if an item is out of stock, the address can't be served, or we suspect fraud.
Payment. You can pay online through Razorpay, by UPI, or by cash on delivery where offered. A UPI order is confirmed once we see the payment in our account. A COD order is paid to the delivery person.
Delivery, returns and warranty. See our Shipping & Delivery, Returns & Refunds and Warranty policies.
Your account. Keep your password safe; you are responsible for activity on your account.
Use of the site. Don't misuse the site, try to break its security, or copy its content, photos or brand for commercial use without our permission.
Liability. Our liability for any order is limited to the amount you paid for it, except where the law does not allow such a limit.
Changes. We may update these terms. The version on the site when you place an order applies to that order.
Law and courts. These terms are governed by the laws of India. Any dispute is subject to the courts in Hyderabad, Telangana.
Contact. WhatsApp +91 90307 09725 · email orders@sigmaluggage.com · Grievance Officer: Aamir, orders@sigmaluggage.com, +91 90307 09725.